Reference

nemo188 Privacy Policy For Your Account

Our Privacy Policy explains how nemo188 handles the details you provide when opening an account, confirming your phone and using DANA, OVO, GoPay or QRIS.

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CONTACT THE TEAM

Reach Support About Your Privacy Request

A clear contact path helps when you want to ask about a record, amend an account detail or understand why a verification item is retained.

Account data request Ask support to explain the personal details connected with your account, including phone verification records and sign-in events. We will use account checks before sharing information.
Wallet record query For a DANA, OVO, GoPay or QRIS record, send the transaction date and reference shown in your account. This helps us locate the correct payment entry without broad disclosure.
Correction path If your phone or account detail is inaccurate, contact us through the support route beside the cashier. Tell us what should change and why the existing entry is incorrect.
DATA CONTROL

Browse How We Handle Your Records

Privacy depends on practical handling, not a broad promise. We separate account access checks from ordinary page preferences, record wallet events for matching and reconciliation, and limit internal access to operational needs.

Account details

We use your submitted contact details to create and maintain the account, complete phone verification and respond to account requests. Please keep the linked phone number current so checks reach you.

Device signals

A mobile browser or desktop session may provide device type, browser settings, network details and sign-in time. We use these signals for session continuity and access checks, not as a substitute for your account details.

Cookies

Essential cookies can keep preferences and session functions working. Your browser provides controls for clearing or blocking cookies, although some account pages may not operate correctly after those changes.

Wallet matching

Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account can be linked to an account record so we can check status and answer a receipt query.

Record retention

We retain account, security and transaction records for service needs, dispute handling and applicable legal duties. When a purpose ends, records are deleted or de-identified through our retention process.

Your request

You can ask for access, correction, deletion or an explanation of processing through support. We may need identity and account checks, and some deletion requests can be limited by legal or transaction duties.

Find Answers About Privacy Policy

These Privacy Policy answers focus on the questions you may have before opening an account or contacting us. They cover the records created during phone verification, wallet activity and browser access, plus the practical route for requesting a copy, correction or removal where local law permits.

It covers account details, phone verification, device and browser signals, cookies, wallet references, support messages, security events and retention. It also explains your requests and the limits that may apply.

We use your phone number to create the account, complete the phone verification step and help confirm account requests. Keeping it accurate supports access checks and reduces confusion about ownership.

Yes. The policy covers payment references and status details connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity when those records are used to match or resolve an account event.

A session may provide browser type, device type, network details, sign-in time and related security signals. We use this information to keep sessions working and identify unusual access patterns.

Contact support through the account or cashier path and identify the linked phone number, request date and records you want. We will complete account checks before responding to the data request.

You can request a correction or deletion through support. We assess the request under applicable rules; transaction, security or legal records may need to remain for a defined operational period.

Yes. Access and eligibility depends on local law. Our Privacy Policy explains data handling, but it does not override Indonesian requirements or any restriction that applies to your location.

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